Taking our customers hot issues we design solutions that are focussed, practical and with the right mix of support and challenge. We then deliver the solution in ways which
are both memorable and have sustained impact.
Outcomes that achieve business and organisational goals
are what our customers are demanding. That is what they say we deliver.
"Much of our work starts with a phone call from a friend, customer, recommended and yet to be customer.
These calls nearly always describe complex challenges which have the potential for a number of potential solutions and multiple consequences. From strategy to tips on influencing and from politics to loss of confidence these can be the start of great conversations".
HAVE YOU GOT A MINUTE?
The following are a few summaries of the journey between “we have this challenge” through a robust design and delivery phase concluding in what our customers have said about the work.
Click each link below to find out more
SOLUTION
Following initial contacts often starting with “have you got a minute” or “I was just wondering” the exploration of the challenge take many forms. A number of CEO’s refer
to ongoing meetings as their “Cafe Conversations”, sometimes conversations turn into coaching assignments and sometimes Action Learning groups or large change projects.
Over a workshop dinner we were asked “How do I get my globally dispersed team of managers aligned and fired up. How do I shift patterns of work which are good to real high performance? We showed this senior manger a framework which intentionally asks 7 Key questions which leaders have to resolve and followed this up with a practical demonstration of how to shift patterns of behaviour and performance. The framework was on the back of
a napkin and the practical demonstration used anything and anyone we could find in
the hotel.
IMPACT
Hi, just a note: I am returning from Guadalajara site where I introduced the Team Performance material, method and benefits to 6 team managers (they have 200+ total within their organisation). The managers were very excited to be able to use within their teams soon. They are all very passionate to reach high performance - which is why I offered this additional insight in the first place. I know they will use it, and gain the benefits.
I had the opportunity to do the "ball hand-off" exercise with a team. It had fantastic results and they will demonstrate with their supervisor when she returns from travel. This is indication of how focused their brand new team is to reach high performance: We did the exercise with 25 people sitting at a long table in Guadalajara lunch restaurant. We passed butter knives instead of balls. The initial dropping knives brought laughter to whole restaurant. In the end, the smooth hand-off of knives brought silence to entire restaurant. (Not ideal location, but limited time and a passionate client team, how could I resist?)
They loved the analogy and benefits. I think I may have started something really big.
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